Category Archives: Marketing

Marketing is one the most important aspects of a business enterprise. Marketing encompasses the whole extent of advertising for the firm, establishing a good public relations for your company, finding the most effective pitch for your product and services as well as the logistics of the same in the market, locally and internationally.

Innovations of the information age have made marketing more bearable even for the inexperienced entrepreneur – if not totally easy. Having this fact in mind, the competition now is all about strategizing for your firm. Which sets of marketing plans will work best for you to gain the upper hand; you might ask? The skilled entrepreneur can discern this by the use scientific analysis of objective data and the use of his or her sheer instincts.

onlinecomm

Downside of online communication: the danger of emotional typing

Every time we say something we are not supposed to say, we either retract it or ask for an apology, and most often than not, a sincere apology will mend the damage all the hurtful words that have been said. Online communication, however, takes an entirely different rule. Words could easily be taken out of context.

Text messaging could really cause anyone unnecessary hurt when words are said and interpreted not originally intended, young people even termed it Text messaging Under the Influence (TUI).  Text messages with an angry or inappropriate context are readily sent to the recipient and then wished it should have never been sent. One worse scenario of TUI is when you say nasty words to someone else and then you mistakenly send it to your parents all just because you had the buttons mixed up in its usage. I will move this any further and change TUI into Tired and Emotional Typing (TET). TET is the inappropriate way of using text messaging in a business sense. Usually this happens when your emotions are experiencing an all time roller coaster wild ride.  Today, whatever idea or opinion you have, you can always make it known to all the people you knew simultaneously. This could really be a great idea that is if your statement is wholesome and helpful, but what if it’s a statement borne out of frustration? Imagine the number of people knowing your disappointments.

Communication in online web is a testament of human genius and superb ability. It is a good avenue to craft an ideal image and create a solid reputation, but it is a double edged sword that may also cause harm than good. This tool could work against you especially if your emotion lets you show your worst when provoked.

 I have seen it too often, people send off heated remarks, and then regret they have been a slave to their emotions. Here are some of the common pitfalls why online communication could get you in trouble:

Online, everyone is anonymous and that gives anyone an extra gut to throw nasty platitudes knowing that no one knows him

  • It is so easy to say anything to anyone online without being answerable to anyone
  • Anything can be interpreted differently. Even the things said with the best of intentions could be understood entirely in a different way.

Make it your own rule not to say anything when you are on the peak of your anger. Never send an online message with a context that you might regret saying later on. You do not even need to respond back in kind every time you get provoking comments. If you feel like the message you are about to send says something that do not entirely mirrors your usual character, better save it till morning. Only until when you are sure you are already in your usual self should you decide whether to send the message or not.

emailcomm

Your roadmap in conducting a proper business email communication

When you are in business, your every action is gauged in its appropriateness, even in simple tasks as answering the phone. You are expected to say your company name together with your usual greetings, and all the other means of communication should run in the same format. Just as your email profile, it has to make a clear message of what you do, in short to reflect the nature of your business.

Avoid the pitfalls of securing a business email address just out of necessity. Sometimes even the usage of the public and free domain of mail providers could work against your business’s advantage. When you wish to establish an email communication with your clients, make sure that they do not get the idea that you will not even bother to read their messages. This could really be detrimental to your business if you do not know how to handle it properly, and could really send your target customers to your competitors. Email communication is such a powerful tool; it is therefore worthwhile if you invest in it, because for all you know, its returns could really impact the growth and sustenance of your business.

When you receive an inquiry through email from a prospect, you might just as well pay attention to it as it deserves. Your appropriate and prompt response to a prospect’s inquiry could spell the future of your business. A late response to a query will do you no good and will only put a smudge on your business name. Customers need to feel important, and answering their queries on time could really win their trust and loyalty easily. This is something that you really should muse about. And when you reply, please answer their questions extensively, leave nothing out ambiguous. Spell out everything to them. Customers sure love to be fed with information so that they feel that they are important. You could even go beyond by offering to make a phone call if it should help them understand things clearly. That definitely won’t cost you a day to do these. And should it happen that you do not have ample information to answer their query, then tell them honestly and assure them that you will do your best to address the situation as soon as possible.
A prompt response to a customer’s inquiry is a sure way to get their heart. You could easily win them over and gain their trust and loyalty. This may require you to be attentive to your email all the time, and I believe this is not so hard to do especially these days; even phones now have specific features of which you may install software to make it to be able to receive emails. We live a world of far advanced technology; we can take advantage of these advances for the benefit of our businesses.

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Five ways of reclaiming your marketing charm

The pressure of crafting many different marketing strategies could really push the wrong buttons for anyone; the pressure could really be overwhelming. Sometimes, it takes the passion away. If you wish to repossess your marketing charm and restore it to its previous form, then the following tips may help you how.

1. Focused Vision

When every business decision is made based on its relevance towards the realization of your business’ vision then things could really skyrocket towards growth. When you know exactly what your vision is, then it is much easier to navigate your business towards the path that you want it to tread. Without a focused vision, then your business may just flounder without really a definite idea where it is headed, and that definitely is detrimental to its growth.

2. Solid Marketing Plan

A well-thought marketing plan is a very good preparation for a successful endeavour of achieving your goals within the desirable time frame. The most ideal plan I believe is something within a timeframe of 6 months. It is an effective tool that I often see as responsible for successful marketing. A plan however does not necessarily hinder you from entertaining a spontaneous event. You do not say no to an opportunity simply because it is not included in the plan; you just have to be reasonably flexible especially if that opportunity is instrumental to your vision’s realization

3. Powerful Inspiration

Crafting creative marketing strategies could really be draining. It will certainly help to seek out different wholesome inspiration that could really kick start your creative juices. Not everything works for everyone, what makes someone inspired may solicit the opposite effect to others. Find your own source of inspiration, try new things, walk around and sniff some fresh air.

4. Tracking System

It is pointless to have come up with a costly and great strategic plan and strategy if you do not even have a way of tracking whether all those things indeed do work for your benefit. You have to have an effective tracking system to know whether those strategies are turning profits for you. You may start by tracking your Return on Investment every month.

5. Remarkable Patience

Rome was not built in a day. Every empire is a result of patience and hard work.  You do not sow today and then tomorrow you harvest; business does not grow that way and neither do plants. Successful businesses are a result of persistence and remarkable patience. There is no such thing as instant growth, everything happens in a gradual, sometimes painful process.

Your marketing charm may have gone cold, but you need not give up entirely. Take the time to evaluate and pull yourself back to your old successful form.

Audience

Know your audience

In any engagement, either it’s a speaking event or writing an article, it is of crucial value that you know the profile of your audience and their corresponding interest.

Wisdom dictates that before you even start crafting your activity for a certain event, take time first to know who exactly is in the room. What are their needs and requirements? What you are about to do, you’re doing it for them after all. Information nowadays is readily available. There is a deluge of marketing ideas that people are already saturated with so much information around. People do not already know which is which. They want relevant information; ones that speak directly to them and could actually give value to their hopes and causes. You need to come up with something else that gets the people to think that when they read your message it is well worth their while. All the other existing methods might work, yes for a while maybe, but may not give the utter essence that your target audience craves for the longest time already. Everything you publish has to be relevant even if it reaches only a few, as long as it truly makes a difference.

When we had an event, we invited a select few speakers, and as expected they engaged our audience in such a way that people are glued to their seats. How exactly to do this? It takes more than just mere chance; it takes a combination of focus and research. If you are asked to speak at an event, then take time to learn of your audience’s profile. If you are bound to write an article, know the specific readership details. If you wish to know your audience, you just need to exert a little bit of effort in digging a bit deeper than expected.

One of my failings actually is committing to an activity without even asking beforehand any relevant information about the audience. And more often than not, I learn my lessons the hard way. Imagine speaking on stage when you know exactly that your audience’s mind is somewhere else. All the experience I had of this sort made me realize the essence and the importance of really knowing who is in the same room as you.

Therefore, walk another mile every time you are about to execute an event, know them that hears you and you will find things to run smoothly.

 

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How to Keep up with Modern Marketing Methods

For the past few decades, Marketing methods have evolved tremendously in a fluid manner. Below is a list with pieces of wisdom that could readily help you successfully adapt with these changes.

Your marketing ideas could face a surmounting challenge these days due to the advent of information technology, where information is readily available in the web. Let me tell you how you could possibly meet these challenges and walk away with profitable earnings from your marketing methods:

Simplify things

If you wish to lessen your spending and maximise your profits, make things simple as it is. Having an overwhelming amount of activities do not necessarily return hefty earnings; I suggest rather that you trim down your campaign activities and focus your resources to the select few to achieve your desired results.

Learn to do things or pay learned people to do things for you

With today’s ever growing medium for marketing, it is not that difficult anymore to readily interact with your target market. It is a very good tool but it may also pose the risk of putting up your money on something irrelevant that could cost you greatly. To address the issue, you could either start learning the ways and means of the market or you could just simply tap the expertise of a professional.

Focus on one social media at a time

You do not need to become a jack of all trades, learn first to be proficient with one social media before trying the next one. If for example your business is about social trending, then by all means choose Facebook as your channel. For anything else that is executive sounding businesses, you may choose linked in. Or you could any other medium; as long as you think it is the best one that will help you achieve your goals, then by all means go for it.

Track your Activities

You need to keep track of your activities from time to time. This is so you could properly measure your progress and your shortcomings. In the end, it could help you trim down the unprofitable activities and keep the ones that produce earnings.

Advertise at some point

You may not necessarily spend huge amount of hard cash to execute your marketing campaigns through advertising, but you need to understand that at some point, advertisements are an integral part of a successful marketing. So as to make efficient spending, you trim down or strictly specify your target audience so you may avoid wasting your resources.

Have you ever made adjustments with your marketing methods over the years? We will certainly be glad to hear your priceless ideas to add to our own.

Cost-Effective

Cost effective marketing ideas

Successful marketing do not necessarily be costly for it to work. Below are some of the best ways for a cost effective marketing.

1. Write an article

Writing an article will open for you a number of opportunities for which to make connections that may eventually pave the way for your business to grow. Moreover, all the relevant experience you will derive from writing articles will enhance your inherent skills that may also be generally beneficial for your business exposure. When you write an article, remember to include lots of practical tips and ways that your readers will find useful.

2. Form relevant strategic alliances

Partnering with other businesses is a great plus to your own. When you form alliances with people who markets products to the same audience as you do, you help strengthen your business venture because you could readily tap relevant information shared within your exclusive group. A baby photographer could enhance his business status when he chooses to associate and partner with baby clothes and baby toys businesses. This way you could exchange information and you pass referrals around your group.

3. Exchange newsletter with other businesses

After you have already made important strategic alliances, among other things you may also exchange newsletter spaces for a wider exposure. Just make sure that whatever it is you wish to offer, your partners will conceive it worthwhile for their database. All you need to do is make a proposal to other business and then the rest will follow. And to ensure that your relationship works in a fair ground, exchange newsletter spaces only with someone who has the same volume of subscribers that you have.

4. Do relevant press releases

Having press release is really a very cost effective marketing strategy that could make very profitable returns, that is if it is indeed news worthy, otherwise, the media will reject it out rightly and you will be left with nothing to show for it. When your products indeed has something worthy of the media’s attention then by all means mark a special day with your schedule and reserve it for your relevant press release.

5. Tap the resources of networking

Your success will come in time after you have established yourself as an authority in your field. Spend time offering your knowledge and experience to help people who are of the same field. This way, you are gradually making a name for yourself, strengthening you capacities and credibility. When people starts trusting you, believe me sales will start pouring as well.

These are just some of the most cost effective marketing strategies, and every one of them works in a given setting. Not everything may work for you, but one or two for sure will somehow produce the desirable results you are after.

directm

Enhance your chances; use direct mail campaigns

There are several ways to entice new clients, but today, we will talk about using direct mail. Let’s discuss a few steps to make it work.

One day, I received a grandiose direct mail addressed specifically for me, and this article basically talks about that experience. The package really got me thrilled. I mean, I was thrilled with the fact that  a decent company took time to even bother to find out my name; I began thinking that I was about to learn a very important lesson about direct mailing which I might use for my own business. I thought I had a good vibe about the whole thing until I found out the truth that sent me back to my senses. I found out those big direct mail campaigns, even the ones that cost a lot of money could get awry along the way if some of the fundamentals are not given enough attention.

I admit direct mail campaign could be a very potent cost efficient marketing strategy; if done correctly, it could greatly influence the growth of your business. Below are some of the fundamentals you should remember to cover and polish for your direct mail campaigns to achieve the desire result you aim for:

Impeccable Mailing List

Before you even start thinking of considering the myriad other details in undertaking a direct mail campaign, please make sure that your mailing list contains legitimate names or that it has all the correct details. The company that sent me direct mail that I got on that fateful day obviously forgot to apply this principle. The mail had my name misspelled, and I believe that by that alone, it is already a let-down. So before sending out your mail, have the time to check out the details in your database. It is better to have the mistakes rectified long before it could create more damage.

Right Timing

I believe right timing is crucial to the success of every campaign, right from its conceptualization to its implementation. The direct mail I got tried to make good use of this fundamental principle. It was a key sporting event promotion. The shortcoming of this whole thing was that the mail did not arrive on the right time. I received the mail long after the supposed event started, which made all their efforts to have no or less impact.

Accurate Target Market

It is completely devoid of sense to spend tremendous effort of sending a piece of direct mail to an audience who is obviously not your target market. It is a tremendous waste of resources. There is no point sending a direct mail to a car enthusiast anything about horses.

So before commencing with your campaign, have a focused group of audience. Spell and point out your most accurate target market

Appropriate Offer

Lastly, one thing that the company should have considered beforehand was gathering enough information about the appropriateness of any of their offers for a call to action. Sadly, The direct mail I got offered an NRL game pass as an enticement  which have I have no inclination anyway. Had they just made their assignment, they would have known that from a Melbournian like me, an AFL game pass would have worked successfully.

Again, extend an extra effort checking your database; details like these should have never escaped your notice.

Extensive checklist

To have a successful direct mail campaign, you have to consider a few more details to encompass the real need of your target audience. The checklist below will be a great help to you:

Secure impeccable mailing lists, and double check it for quality

  • Make sure that you are sending the mail at the right time
  • Send your mails specifically to your named identified target audience
  • Make your offers appropriate and customized, this way you show that you really care
  • Be original with everything that you send
  • Be artistic with your designs
  • Make use or prepaid reply envelopes to encourage responses
low-cost

3 all time cost effective marketing arsenals

Economic crunch obviously slowed everything down, which gives you all the more reason to craft your most creative marketing methods. Below are so far the best cost effective marketing arsenals you may use to meet the challenges for hard times.

1. Write down your marketing plan

All the great people write their greatest idea. A written marketing plan makes it look more tangible than just a mere idea. It does not require anything hard or costly, you only need a pen and a piece of paper, just like that, and the returns are proven to be exceedingly great. Having a marketing plan is like having a powerful guide to achieving your purpose. It serves as your steering wheel that helps you reach your destination. According to research, there is a dramatic increase on the likelihood of achieving your goals when your write down what you have planned. However, when you write down your marketing plan, you do not need to make it complex.

2. Maximise the space in your business card

Your business card should speak more about what you do and why they would even bother to call you. Every business card has two sides, and you definitely could use up both spaces to boost your marketing impact. On the back of your card, you may write down all the benefits your prospective clients will supposedly get if they will patronise your services or products. This will not make much of an additional cost but sure the results could make such a difference.

3. Have an audience oriented website

Do not be caught up with the usual pitfall of having your website as if it’s your biography. What you do is important but you actually do not need to overemphasize the obvious. What your audience really need is whether you have what it takes to supply the needed answers for their queries. Your website should not sound like you are hard selling but one that carries a tone of care. You should be able to convey to your prospective clients that you are interested in them and about them, and that you could actually ease their fears and pain. You have to sound thoughtful, and you must mean every word of it.

4. Exceed expectations

Nothing beats in gaining the loyalty of your clients than exceeding their expectations. When you promised to do it in 3 days, then do it in 2. Just like this article, the heading says 3 all time best marketing arsenals, and yet what you actually got are four. When you over deliver, your only investment is the time you put into the project but certainly your benefits far outweigh any cost.

looking down

Do you patronise your own products?

Nowadays, to convey the reliability of your own products, then you have to show you are using it yourself.

If there is someone who should be able to tell the strength and weaknesses of your products, it should be you. You should be the first one to tell if your product is either good or bad. You must be your first customer, if not the best.

Kapersky Lab, in case you have not heard of it, is a hip business in internet security, but just recently, they have been a victim of hacking. This is an unfortunate example of irony, and what could be a greater irony than this? It is apparent that they may not have used their extensive resources fighting off hackers with their own website. It is understandable if clients who used to approach Kapersky’s for their website’s security will no longer return for another year of service. What would you expect from a company who supposedly could diffuse hackers but had been hacked themselves? Businesses are based on reputation, and once it gets damaged by something that could have been long prevented, it might be on its way down hill.

The importance of being a client of your own business

The common loophole of patronising your own product is you could get overly critical. You could almost see every shortcoming without recognizing its advantages. This perfectionist attitude may be a bit detrimental but it is necessary as far as business is concern, especially if you are using the very product you sell. Among its many benefits are:

1. You will be able to pre-empt your clients. You could easily rectify whatever mistake there is before it contributes irreparable damage all because you already saw it long before the clients do.

2. You gain first hand idea of your product’s features.

3. The fact that you use your own product only shows the level of trust you have of its performance and reliability. And it will be such an effective marketing tool.

How exactly to patronize your own products

Basically, you simply use whatever it is you are selling. You should also be able to show what it really does by setting yourself as an example. If you are selling a slimming tea, you should be able to establish the fact that you are using it and you managed to lose 5 kilos in a month. Would not that be a wonderful testimonial for your business?

Below are simple steps to follow if you wish to use your own products:

1. Place yourself in your client’s shoe.

2. Never forget of documenting your goals and aspirations. Crystallize your ideas by putting them into writing. If you write your thoughts, it gains momentum which you might need in the long run.

3. Plan everything you think you need to accomplish. Leave nothing out. Be specific with what you want to achieve

4. The next best thing of course is to put all things into action. Gradually slash out the items in your checklist as you progress along.

5. One you should never forget is to place an independent minded person to evaluate the whole process for you. He must be someone, a friend, who knows how to think objectively and could really tell you honestly his most honest evaluation. This definitely works, who could resist such a marketing tool. If you are using your own product, and you say it is good, who would even dare contest what you said?

green

Improve your small business marketing by going Green

Green marketing is the new kid on the block, and it is making such buzz. It is getting popular; everyday, its popularity grows but most don’t really know what it really entails for what it is.

If your marketing strategy is geared towards sustainability and your business practices include some efforts of limiting environmental brunt, then indeed you are already becoming a practitioner of green marketing. Green marketing is basically a marketing practice that involves environmental concern by reducing destructive waste and patronizing clean energy resources among other things.

A shoe shop business owner who wishes to try green marketing might just change all his light bulbs with the one with compact fluorescent features, he might as well change his car with a hybrid power Japanese made automobile and secure for his household a water efficient dispensing system. That’s a way to go green! The next best thing that the shoe shop business owner will do is to convey his environmental stand to everyone he ever had contact with. This way, you are already performing an effective green marketing and communications method. A customer who happens to be an environmental activist at the same time may choose your own shop-produced shoes over someone else’s. She could already be prejudiced in your favour because you share his values. As a business owner, you could even further widen the coverage of your commitment to go green by resorting to having your shoes from recycled materials only or even making your enterprise carbon free. The greater the extent of your involvement to your environmental cause, all the more that you should be more vocal about your convictions. Speak about it loudly in your marketing campaigns so that people will notice your sustaining credibility. As an apparent result, you might draw more environment conscious clients to patronize your products.

It is imperative however to maintain the high quality that you have for your products. People may patronize you for your convictions, but you will gain their trust further if you are not compromising your quality standards. While you gain success on this endeavour, being loyal to your convictions, you should not however be petty in all the rest of the things. Moderation still is the key to everything. Green marketing could greatly influence any kinds of business, especially that these days, people are fast becoming environmentally conscious.

Have you ever, in any way, been influenced by today’s escalating environmental issues? Then let us know your experience and your stand on green marketing.